Our Values

Ensuredit offers the most rewarding careers for employees. Right from high quality of work, to learning and development opportunities, ensuredit invests senior management effort to make you well rounded professionals.

Integrity

We command honesty, openness and clear boundaries in all our interactions and practices.We expect all our employees to adhere to the highest level of ethical standards and strive to do what is right.

Collaboration

We firmly believe that working collaboratively is supremely critical for us to build an organization for the long haul. We expect our employees to value & acknowledge team members, take responsibility to contribute to team's performance and celebrate each other's success.

Excellence

We challenge ourselves on a daily basis to deliver Excellence in every aspect of work that we do at Ensuredit. Being a Product organization we expect our employees to continuously strive to deliver highest quality and superior experience to our customers.

Agility

We expect everyone of us to exhibit agility in everything we do. Our ability to demonstrate consistent intent in driving engagements at all levels with agility, allows us to create better outcomes across the board.

Individual Growth/Development

We believe in driving greater purpose as an organization. We place very high focus on an individual's growth both on professional & personal front. We are committed to create equal opportunities for everyone at Ensuredit to be a better version of themselves.

open Positions

Working with us is all about availing professional excellence, meeting challenges, personal development, fun, & career growth. Explore our remote & flexible working opportunities to make life simple and productive. Join us!

Responsibilities
  • Develop innovative solutions based on product requirements and business challenges using React.
  • Participate in architectural, design, and product sessions.
  • Provide task estimations and deliver quality code on time.
  • Interface with stakeholders and senior management.
  • Research and apply new technologies and best practices.
  • Optimize application time complexity and scalability.
Skills and Qualifications
  • B.Tech degree in Computer Science or equivalent practical experience.
  • More than 2 years of experience in Front-end development using React.
  • Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms and JSX.
  • Preceding experience with ReactJS workflows like Flux, Redux, Create React App, data structure libraries.
  • Understanding of RESTful APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc. and popular frontend development tools.
  • Understanding of asynchronous programming and its quirks and workarounds.
  • Understanding fundamental design principles behind a scalable application.

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Responsibilities
  • Develop innovative solutions based on product requirements and business challenges.
  • Participate in architectural, design, and product sessions.
  • Provide task estimations and deliver quality code on time.
  • Drive code reviews, enforce standards & best practices.
  • Interface with stakeholders and senior management.
  • Research and apply new technologies and best practices.
  • Design and create efficient RESTful endpoints for both internal and public consumption.
  • Optimize application time complexity and scalability.
  • Implementing automated testing platforms and unit tests.
  • Define and maintain the central database.
Skills and Qualifications
  • More than 2 years of experience in Backend development.
  • Strong proficiency in any programming language - JavaScript (Node.js, Nest.js, Next Js, and related frameworks, Typescript preferable).
  • Exposure to serverless, distributed, event-driven, cloud architecture & applications and asynchronous messaging systems.
  • Having data modeling experience in Relational and NoSQL databases.
  • Understanding of asynchronous programming and its quirks and workarounds.
  • Exposure to cloud platform services and application development using AWS, Kubernetes, Azure, Google Cloud. etc.
  • Experience with threading, and performance tuning.
  • Understanding fundamental design principles behind a scalable application.
  • Having knowledge and experience in the insurance domain will be a big plus.

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Responsibilities
  • Implement integrations requested by customers.
  • Deploy updates and fixes.
  • Provide Level 2 technical support.
  • Build tools to reduce occurrences of errors and improve customer experience.
  • Develop software to integrate with internal back-end systems.
  • Perform root cause analysis for production errors.
  • Investigate and resolve technical issues.
  • Develop scripts to automate visualization.
  • Design procedures for system troubleshooting and maintenance.
Skills and Qualifications
  • 2 Years in managing the production environment with AWS components.
  • B.Tech in CS or relevant Engineering field.
  • Mandatory AWS Certification on either of Cloud Practitioner/Solution Architect Associate.

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Responsibilities
  • Provide technical guidance as well hands on management for all product development within the company.
  • Identify frameworks/technologies/languages/libraries to be used to achieve desired goals.
  • Underscores pros and cons of various technologies available and presents arguments to management and technical team.
  • Takes responsibility for refactoring existing code.
  • Lead, manage and mentor a team of 5+ engineers.
  • Serve as a key member of the management team that sets the company's strategic direction.
  • Define standards & best practices to support agile development processes.
  • Plan, track and estimate product development activities.
  • Ensure the optimal application of technology and engineering resources to meet product development and/or customer requirements as per the product and/or marketing requirements document.
  • Ensure that the product quality is world class at all times.
  • Grow the internal information technology development organisation; manage and recruit a multidisciplinary high-performance technology team.
  • Development of RESTful backend services if needed.
  • Ensure implementation of formal processes to support the product development process.
  • Passionate about automated testing: Manage / drive testing - unit tests, system tests, regression.
  • Performance Tuning/ Profiling In-depth understanding of popular architectures SOA, RESTful, Microservices, Messaging Bus.
  • Act as a primary Interface with the senior management and operations team.
Skills and Qualifications
  • B.E/B.Tech or similar qualification
  • Good communication skills.
  • Self-starter, Highly motivated.
  • People Management skills.
  • Go-getter attitude.
  • 3 - 7 years of hands-on development experience in backend development with a track record of solid technical accomplishments. Node.js experience will be preferred.
  • Knowledge of multiple programming languages will be preferred.
  • Knowledge of Caching solutions Redis, Memcache.
  • Database experience - MySQL/NoSQL, RabbitMQ, Kafka.
  • Capability to present different architecture for the same problem.
  • Knowledge of popular front end MVC technologies.
  • Understanding of production level problems and their possible solutions.

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Responsibilities
  • Leads and implements best practice service management and governance into each client engagement and provides resolutions to team escalations.
  • Ability to provide cross functional collaboration across all departments.
  • Responsible for capturing the voice of customers to track and follow up on actions.
  • Responsible for delivery against the SLAs and key business measures across the team.
  • Responsible for driving Service improvements and continual improvements for the account, helping to move toward greater account development and net promoter scores (NPS).
  • Provide bespoke reporting for accounts ensuring data accuracy and integrity.
  • Managing Incident and Delivery escalations and ensuring all the right stakeholders are involved at the right time. Support the resolution of inventory issues informed by Service Operations teams.
  • You will be responsible for product adoption, account growth (upsells), and account success.
  • Monitor account health and proactively reach out to clients based on key metrics & triggers specifically those customers that have low adoption./li>
  • Increase Customer Satisfaction and minimize Churn, by engaging via emails, calls, and texts to resolve challenges they are facing with respect to our product, also sharing inputs to better use the product.
  • Help customers implement integrations with the ICE platform.
  • Provide support for accounts that are at risk and escalated account issues.
Skills and Qualifications
  • Any graduate / PG
  • Customer focussed- Have a customer focussed approach in everything and always work with a sense of responsibility and ownership.
  • Stakeholder Management- Creating a positive relationship with all stakeholders and collaborating to achieve a successful outcome.
  • Continual Improvement to understand customer s business and operations, define Service Improvement Plans (SIP) and Continual improvement in the service and processes.
  • 2- 4 years of experience in a customer-facing support/success/account management role.
  • Customer experience champion.
  • Excellent oral and written communication skills.
  • Consultative approach & stakeholder management.
  • Deep customer empathy.
  • Exceptional SaaS product knowledge.
  • Ability to effectively manage delicate customer situations.
  • Organized and reliable - Able to work as a team with little direction when necessary.
Industry
  • Insurance

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